CHRISTMAS SHIPPING DEADLINES:

VIC, ACT, QLD & SA
STANDARD SHIPPING:
 Thursday 19th December
EXPRESS SHIPPING:
 Friday 20th December

NSW
STANDARD SHIPPING:
 Tuesday 17th December
EXPRESS SHIPPING:
 Friday 20th December

TAS
STANDARD SHIPPING: 
Thursday 19th December
EXPRESS SHIPPING:
 Thursday 19th December

NT
STANDARD SHIPPING: 
Friday 13th December
EXPRESS SHIPPING:
 Thursday 19th December

WA
STANDARD SHIPPING:
 Tuesday 17th December
EXPRESS SHIPPING:
 Thursday 19th December

DELIVERY OPTIONS

Same day dispatch on orders placed before 12pm on in-stock items - Monday to Friday, excluding public holidays.

1. Standard Australian delivery, 3-4 days, cost depends on the size and weight of the product.

2. Express Australian delivery, 1-2 days*, cost depends on the size and weight of the product.

*Please note that Australia Post & Express Post operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, Australia Post uses the fastest possible transport links, but it won't be covered by their Next Day Guarantee and can take up to 5 days to be delivered.

You can check if you're in an Australia Post Express Post delivery zone here.

WE DO NOT SHIP OVERSEAS DUE TO RISING FRIEGHT COSTS

3. Free Shipping & Returns for orders over $70 for Full price items only, available within AUSTRALIA ONLY. Orders will be shipped via Standard delivery.

Delivery can take anywhere between 2-10 business days. If you’d like it faster, please call or email us and we may be able to provide a quote for a faster service. Generally speaking, the closer you are to Australia and to a capital city, the closer you can expect the item to arrive at the quicker end of that delivery estimate.

Delivery charges are calculated based on the estimated size and weight of your items. The prices listed above are just a guide. If you purchase more than one item, the shipping cost may increase. If this is the case, we will notify you via email and send you a shipping invoice.

WRONG ORDER DETAILS

Please contact us ASAP and we’ll see if we can intercept it! If you have entered the wrong shipping information and if the package is still in the warehouse, we can update the address. If the order has been dispatched, we will assist with a redelivery, depending on the status of the order. Please note that redirection can increase the delivery time for up to 5 days.

If a delivery is unsuccessful, the package will be returned to Dakota501 this can take up to 3 weeks. We can then re-book your order to the correct address.

ORDER CUT-OFF TIME

Please allow up to 24 hours for us to process your order after it is placed. Generally, if you place an order before 12pm, it will be sent that afternoon. With the exception of Saturday and Sunday. If you place an order after 12pm on Friday, or over the weekend, your order will be sent on Monday. During sale periods, processing time is closer to 24 hours.

TRACK MY ORDER

As soon as your order is packed and ready to go you will receive an email notification with your tracking information. Keep in mind for Australia Post delivery service your tracking can take up to 7 hours to reflect your parcel's journey.

If you’re not home when a driver attempts delivery, they will take it to your closest post office. If they’ve done so, there will be a note in your mailbox letting you know which post office location they’ve taken it to.



Bear in mind that extreme weather conditions such as flooding and bushfires can often affect the postal service and in turn, receiving your parcel in our quoted time frame.

Dakota501 will not take responsibility for loss or damaged items during transit. Please email us for any enquiries online@dakota501.com

AUTHORITY TO LEAVE

As Dakota501 does not take responsibility for loss or damaged items during transit none of our packages are dispatched with authority to leave unattended. We do not recommend checking out and leaving a comment to give your authority to leave it somewhere safe without signing for it. We recommend having it delivered to your work instead.